Information Collected and Used By 9 Networks
Visiting Our Web site. Except as otherwise provided in this policy or in other written documentation or policies that may be provided to you regarding our services or Web site, the only personally identifiable information we collect about visitors to our Web site is provided to us voluntarily by you. “Personally identifiable information” generally refers to information that tells us specifically who you are, including your name, company name, street address, email address, billing address, other service account information, and other financial information. In general, you can visit our Web site without telling us who you are or revealing any personally identifiable information about yourself. Our Web servers may use “cookies” (described below) to collect information about visitors such as your domain name, host from which you access the Internet, the IP address of your computer, and your browser software and operating system. This information may be aggregated anonymously to generate statistical data to measure such things as the number of visits, average time spent on the site, number of pages viewed, and methods by which our site was found. 9 Networks may use such information to evaluate the use of our site and to continuously improve the content and services being provided.
Feedback. At times we may ask you for contact information or conduct on-line surveys in order to better understand your needs. If we wish to use this information other than as set forth in this policy, we will inform you at the time of collection. We will take commercially reasonable steps to safeguard this information from unauthorized access. However, any aggregated anonymous data that you send to us such as your questions, suggestions, ideas or other creative material (“Feedback”) belongs to us and will not be treated as confidential. We may use, reproduce, adapt, distribute, display, disclose or create derivative works from Feedback without acknowledgement or compensation to you.
Customer Proprietary Network Information (“CPNI”). We also want you to be aware that certain information related to your telecommunications services account with us such as to whom, where and when you make calls is CPNI. CPNI is protected by specific federal laws and regulations and as such we are fully committed to comply with such laws and regulations, both through our Web site and in all other respects. Without your consent, we will only share or disclose your CPNI (i) to market to you services or products among the categories of services or products you currently subscribe, (ii) to initiate, render, bill and collect our telecommunications services, (iii) to protect you or other carriers from illegal or fraudulent use of, or subscription to, our services or to protect our rights or property, and (iv) for other legally permissible purposes.